MyMarketplaceOutlet.com
Our Ebay Store “Trusted by buyers for great service”
Frequently Asked Questions
Vintage Tools FAQ
Tools are sourced from Pittsburgh‑area estates, workshops, garages, and industrial cleanouts. Each piece is inspected for condition, function, and authenticity before being listed.
A vintage tool is typically 20+ years old and built with higher‑grade materials or craftsmanship than modern mass‑produced tools. Many vintage tools were forged, machined, or cast in ways that are no longer common today, making them collectible and durable.
Yes — many collectors use them daily. Older tools were built to last, and with proper care, they often outperform modern equivalents.
Antiques & Art FAQ
Age is verified through maker’s marks, construction methods, materials, provenance, and comparison with known historical references.
Items are evaluated using industry references, auction records, and historical data. When a professional appraisal is available, it is noted in the listing.
If an item includes provenance, estate notes, or original paperwork, it will be included in the listing and shipped with the item.
Jewelry FAQ
Jewelry is inspected for hallmarks, metal purity, gemstone characteristics, and construction style. When needed, pieces are tested using industry‑standard tools.
Jewelry is gently cleaned to preserve patina and character. Restoration is only performed when it improves wearability without altering originality.
Absolutely — detailed photos, sizing, and weight information are available upon request.
Advocacy & Awareness Items FAQ
Designs are created in‑house and printed through trusted production partners to ensure clarity, durability, and color accuracy.
Print‑on‑demand apparel, accessories, and gifts that support causes, communities, and personal expression.
Yes — custom text, colors, and themes can be created for personal use, events, or group orders.
Shipping FAQ
Most orders ship within 1–2 business days from Bethel Park, PA. Print‑on‑demand items may require additional production time.
Yes — multiple items are automatically combined whenever possible to reduce cost.
International shipping is available on select items. Rates and delivery times vary by location.
Returns FAQ
Returns are accepted on most items within a specified window as long as the item is returned in its original condition. Some vintage and custom items may be final sale.
If an item arrives damaged, contact us immediately with photos so we can resolve the issue quickly.
Custom items are typically non‑returnable unless there is a production error.
Shipping FAQ
Most orders ship within 1–2 business days from Bethel Park, PA. Print‑on‑demand items may require additional production time.
Yes — multiple items are automatically combined whenever possible to reduce cost.
International shipping is available on select items. Rates and delivery times vary by location.
Returns FAQ
Returns are accepted on most items within a specified window as long as the item is returned in its original condition. Some vintage and custom items may be final sale.
If an item arrives damaged, contact us immediately with photos so we can resolve the issue quickly.
Custom items are typically non‑returnable unless there is a production error.
Authenticity FAQ
Every item is inspected, researched, and verified before listing. Descriptions include all known details, hallmarks, and condition notes.
Yes — metals are tested for purity, and gemstones are evaluated using standard identification tools.
When available, certificates or provenance documents are included. Otherwise, authenticity is guaranteed based on expert evaluation.
Sourcing FAQ
Items are sourced from Pittsburgh‑area estates, auctions, private collections, industrial cleanouts, and trusted local sellers.
Yes — vintage tools, antiques, jewelry, and unique collections may be considered. Contact us with photos for review.
Items are selected based on condition, craftsmanship, historical interest, and collector demand.
Small Business Trust Signals FAQ
A small, independently owned business based in Bethel Park, PA, specializing in vintage tools, antiques, jewelry, and custom print‑on‑demand items.
Every listing is written with transparency, detailed photos, and honest condition notes. Accuracy and buyer trust are top priorities.
Yes — personalized support is available for questions, additional photos, custom requests, and order assistance.
Shopping small supports ethical sourcing, local business, and one‑on‑one customer care you won’t find with large retailers.
Vintage Tools FAQ
What makes a tool “vintage” versus simply used?
A vintage tool is typically 20+ years old and built with higher‑grade materials or craftsmanship than modern mass‑produced tools. Many vintage tools were forged, machined, or cast in ways that are no longer common today, making them collectible and durable.
How do you source your vintage tools?
Tools are sourced from Pittsburgh‑area estates, workshops, garages, and industrial cleanouts. Each piece is inspected for condition, function, and authenticity before being listed.
Do vintage tools still work for everyday use?
Yes — many collectors use them daily. Older tools were built to last, and with proper care, they often outperform modern equivalents.
Antiques & Art FAQ
How do you determine the age of an antique?
Age is verified through maker’s marks, construction methods, materials, provenance, and comparison with known historical references.
Are your antiques professionally appraised?
Items are evaluated using industry references, auction records, and historical data. When a professional appraisal is available, it is noted in the listing.
Do antiques come with documentation?
If an item includes provenance, estate notes, or original paperwork, it will be included in the listing and shipped with the item.
Jewelry FAQ
How do you verify the authenticity of estate jewelry?
Jewelry is inspected for hallmarks, metal purity, gemstone characteristics, and construction style. When needed, pieces are tested using industry‑standard tools.
Do you clean or restore jewelry before selling it?
Jewelry is gently cleaned to preserve patina and character. Restoration is only performed when it improves wearability without altering originality.
Can I request additional photos or measurements?
Absolutely — detailed photos, sizing, and weight information are available upon request.
Advocacy & Awareness Items FAQ
What types of advocacy items do you offer?
Print‑on‑demand apparel, accessories, and gifts that support causes, communities, and personal expression.
How are advocacy designs created?
Designs are created in‑house and printed through trusted production partners to ensure clarity, durability, and color accuracy.
Can I request a custom advocacy design?
Yes — custom text, colors, and themes can be created for personal use, events, or group orders.
Shipping FAQ
How fast do you ship orders?
Most orders ship within 1–2 business days from Bethel Park, PA. Print‑on‑demand items may require additional production time.
Do you offer combined shipping?
Yes — multiple items are automatically combined whenever possible to reduce cost.
Do you ship internationally?
International shipping is available on select items. Rates and delivery times vary by location.
Returns FAQ
What is your return policy?
Returns are accepted on most items within a specified window as long as the item is returned in its original condition. Some vintage and custom items may be final sale.
What if my item arrives damaged?
If an item arrives damaged, contact us immediately with photos so we can resolve the issue quickly.
Can I return custom or print‑on‑demand items?
Custom items are typically non‑returnable unless there is a production error.
Authenticity FAQ
How do you guarantee authenticity?
Every item is inspected, researched, and verified before listing. Descriptions include all known details, hallmarks, and condition notes.
Do you test metals and gemstones?
Yes — metals are tested for purity, and gemstones are evaluated using standard identification tools.
Do you provide certificates of authenticity?
When available, certificates or provenance documents are included. Otherwise, authenticity is guaranteed based on expert evaluation.
Sourcing FAQ
Where do your items come from?
Items are sourced from Pittsburgh‑area estates, auctions, private collections, industrial cleanouts, and trusted local sellers.
Do you buy items from the public?
Yes — vintage tools, antiques, jewelry, and unique collections may be considered. Contact us with photos for review.
How do you choose what to list?
Items are selected based on condition, craftsmanship, historical interest, and collector demand.
Small Business Trust Signals FAQ
Who runs this shop?
A small, independently owned business based in Bethel Park, PA, specializing in vintage tools, antiques, jewelry, and custom print‑on‑demand items.
How do I know your descriptions are accurate?
Every listing is written with transparency, detailed photos, and honest condition notes. Accuracy and buyer trust are top priorities.
Do you offer customer support?
Yes — personalized support is available for questions, additional photos, custom requests, and order assistance.
Why should I shop small?
Shopping small supports ethical sourcing, local business, and one‑on‑one customer care you won’t find with large retailers.